Terms and Conditions

When you place an order with Rkiv you agree to accept our Terms and Conditions of business. The following conditions apply to and are deemed to be incorporated in all contracts for the sale of services and products to you by Rkiv. Rkiv reserves the right not to process any order for any reason. In which case submitted payment and all materials will be returned. Submission of any materials or items to Rkiv means you have read, understood and accept the terms of this disclaimer.

We handle your slides, photos and other items with the greatest care while they are in our control. We follow established procedures to make certain that your items are safe and undamaged during our conversion processes. However, we must include the following disclaimer:

Terms of Payment
When you place an order with Rkiv, you agree to pay for the services before your order and conversion items are returned to you. You acknowledge that the order you place is only an estimate and that the final payment may be more or less that is determined by the actual number and type of conversion items submitted or services purchased. Typically, payment is processed at the end of the conversion process or after services are rendered. Rkiv is not liable for any overdraft, other bank or credit fees you may accrue as a result of our charging your credit or debit card. Any checks returned unpaid by your bank may be subject to a charge of up to $20 to your account.

Limitations of Liability
Our compensation for lost or damaged items while in our possession will not exceed the raw cost of the items or $100, whichever is less. We are not responsible nor liable for any materials not in our possession. Items lost or damaged while in transit are the responsibility of the carrier's company and are subject to that company's terms.
There is no other expressed or implied warranty or liability, and recovery for any incidental or consequential damage is excluded.

Copyrighted Material
It is understood that the materials you submit to Rkiv are not copyrighted materials and therefore Rkiv is not subject to any copyright infringement claims made with respect to the duplication of any items.  If any copyrighted materials are submitted for duplication, the buyer attests and warrants that by requesting Rkiv to reproduce any copyrighted work, the purchaser owns the copyright to the materials or will use the materials under the Fair Use section (107) of the U.S. Copyright Code.

Compatibility of Media
Rkiv uses high quality CD and DVD media for the storage of your digital files. We use DVD-R media which is compatible with practically all recently manufactured DVD players and computers. It is the purchasers responsibility to determine if your DVD player or computer is compatible with DVD-R media. Rkiv checks every DVD we make and does not offer refunds due to equipment/media incompatibilities. If any archival media is found to be defective, it will be replaced free of charge if returned within 90 days of shipment of the item.

Indemnity
By using our services, you agree to indemnify and hold harmless Rkiv, its consultants, and employees from any and all claims and expenses, including attorney's fees, arising from your use of Rkiv services.